report. Click Sold on the left side of the page under the Sell heading. It usually takes 3 to 5 business days for a PayPal refund to go through. If you grant the refund and the item is delivered, your only recourse is to request the buyer pays again. But there is no obligation on the buyers part to pay other than honesty. Hi guys, I was wondering what your thoughts are on this. And insurance is basically useless because you can’t claim it for 30 days and it will be delivered before then, [–]pretty_in_pink28 1 point2 points3 points 20 hours ago (2 children). Buyer demand a refund after 60 days: Fullon: eBay Discussion! [–]keyblerbricks 4 points5 points6 points 20 hours ago (1 child). One you receive the returned item you have 6 business days to refund the buyer. Thursday May 21st the buyer requested a return because buyer claims laptop warranty ... Ebay buyer wants refund after 30 days of purchase.... cancel. Most of the time if you have an issue with a purchase the seller will be able to solve it for you. Package still in transit for 14 days, buyer wants refund. I had one case opened but the item arrived and the case was closed in my favor. You are not allowed to offer partial refunds. If you've not received your refund after 6 business days, send the seller a message to discuss. The time for refund on that item is looooong passed. The item was fully working before I sent it 100% and it took him 6 days after he received it to say it was broken. The buyer sent back an envelope containing a T-shirt, so he got himself a £258 pair of trainers plus a £258 refund Robert Barr. Selling on Amazon. Today, he opens Unpaid Item case?! "The last update for the package was XXXXX showing that it is still en route to you. I don't know what they offer. Click My eBay at the top of most eBay pages. If a buyer receives an item that's different to the listing, or if it arrives damaged or faulty and the purchase is covered by eBay Money Back Guarantee, they can return it to you even if your return policy states that you don't accept returns.. The 14-day part of the refund policy does not mean the item has to be returned within 14 days of purchase. Use of this site constitutes acceptance of our User Agreement and Privacy Policy. If eBay forces the refund (ie. Most of the time if you have an issue with a purchase the seller will be able to solve it for you. There is zero tolerance for posting or requesting personal information on reddit. Get an ad-free experience with special benefits, and directly support Reddit. Selling on Amazon. A buyer wants to cancel the transaction after the auction has ended and they were sucessful. Communicate with the buyer that you've done this. If ebay steps in, they'll give you 10 day extension. If the buyer wants to return an item to you, your options for responding depend on why they want to send it back. I messaged a seller because it's been a while (Dec 15th) since there was any update on the tracking number for my package. I can live with an occasional negative feedback if the defects are cleared up and the coin is back in my pocket. Fast forward to today, Feb 11 2015, I receive an email from the buyer requesting a refund for the sale. Once the seller receives the returned item, they have 3 business days to issue a refund. Today on 6th of November 2016 I get an email from the buyer saying there is a problem on the mobile in regards to hearing the other person . This was well over 45 days ago. If you paid with a credit card, it may take up to 30 days to process, depending on your card provider. What can I do in this case? You need to make some guesses about the real condition of the shoes now whether they are … Please do a minimal amount of reading to see OP already had the claim funded by Amazon as designed for those who use Buy Shipping. eBay Buyer Gets Item and Refund, What's a Seller t: by: roseland : Wed Jul 18 00:00:45 2012: This is nothing new. I had hoped paypal stopped doing that by now. 1 of 3 Go to page. There are three ways to issue a refund on eBay: by responding to a buyer's request, cancelling the order on eBay, or cancelling it on PayPal. hide. Do I need to print a customs form? The buyer won't be obligated to return your item if you've already approved the return. However, if the item's tracking information shows confirmed delivery, 2 business days have elapsed, and the refund has not yet been issued to the buyer, eBay may automatically issue a refund on your behalf. If they do open a case, it may or may not be decided right away. Ebay Shipping item to buyer after they were refunded. Is it possible to order something from ebay without it going to my house? Thank you. Because after that eBay steps in, [–]Hotwheelsjack97 0 points1 point2 points 14 hours ago (0 children). artistic_ga 2019-02-19 16:29:29 UTC #1. Sell on Amazon. hi a buyer wants to return after 30 days. "Sellers will be able to select from the minimum of 14 days, to 30 days, 60 days, or "no returns accepted." (Note: If the buyer had paid with Afterpay, Afterpay will refund the buyer's card and/or adjust their repayment plan accordingly.) If you have any scan within 10 days, call ebay and ask for another 10 days. Most of the time sellers will be able to resolve your issue, but if the seller hasn’t been able to fix things for you after 3 business days, you can ask us to step in and help. No private messages. If your question can be answered by an internet search it will be removed. DOXXING. Complete the form with your message to the buyer and click the Send button. GoOverstock: This isn’t a hundred post thread. What is the last tracking update? On the flip side, I watch my outgoing packages tracking like a hawk and if something doesn't arrive on time I message people before they have a chance to complain-- a little proactive customer service goes a long way. You may be asked to sign in. Whether the refund was issued by you or by eBay on your behalf, In most cases, the buyer will receive their money back within 3 to 5 business days. Do not PM mods individually. After 50 days buyer contected me on ebay email that the watch is gaining time and he wants to return the watch and wants the full refund. Check your return status. However, depending on the payment method the buyer used, it … I have until 1/9 to refund or provide proof of delivery. Does the item lose value now that they're trying to send it back? what should i do? Generally when I get a message like this I write. If a seller issues a buyer a full refund before eBay is asked to step in and help, we credit the seller's final value fee. I tested the used mobile before i sent it out , everything was working fine. Some types of items are excluded: vehicles, real estate, websites and businesses for … My guess is they've seen the new 180 day return thing, not realising that it started in November. [–]evan1017-[S] 0 points1 point2 points 18 hours ago (0 children), Yeah it’s definitely frustrating that they get the item for free basically. They'll be refunded through their original payment method. The buyer must send the item back within 14 days of starting a return. 2 min article; Member behaviour policies. They would have been received by the buyer around 2-3 Dec 15. They have another 14 days to return the goods once they’ve told you. share. 1 min article; Appeal eBay's decision about a return or missing item for buyers. it was a fairly expensive item (90). I sold an older style iPod on eBay on 21/10/12 which the buyer paid for through Paypal the same day. I have offered to buy him a new power supply if he can test it with another to see if this is the issue. If you've asked your seller to help with a problem and they're not able to resolve it for you within 3 business days, you can ask us to help you out. Hey there, currently dealing with a similar situation on this. "Sellers will be able to select from the minimum of 14 days, to 30 days, 60 days, or "no returns accepted." Buyer Wants refund 30 days after purchase. Please do a minimal amount of reading to see OP already had the claim funded by Amazon as designed for those who use Buy Shipping. If a buyer wants to return an item, all they have to do is ask and if the seller doesn’t agree, eBay forces them to do so. Package still in transit for 14 days, buyer wants refund. Ebay told the Observer that, as the buyer had declared the part “not as described”, he was due a refund. They have to actually open a case. When a buyer wants to return an item or the item doesn't match the listing. Ebay told the Observer that, as the buyer had declared the part “not as described”, he was due a refund. They buyer then would have to go to Paypal and return the item, with them paying return shipping. (he left positive feedback) the system was working fine. Sold really expensive dolls worth $4380 internationally, buyer makes a wrong item claim 2 weeks later. Re: Buyer wants a refund after 6 months!!! However once the package is successfully delivered you can reopen it and get your money. If you approve it and the buyer has already paid for the item, you have 10 business days to issue a refund. These will be removed. If you don't respond to the return request, we may refund the buyer and seek reimbursement from you, without requiring the buyer to send the item back. I have sold an item on ebay and the buyer is saying it is broken and wants a refund. The Last 14 Days in eCommerce; MENU ... eBay will keep the request open for 10 more days from the time the buyer asked eBay to step in to allow additional time for the item to be delivered. Do not PM people. Whether the refund was issued by you or by eBay on your behalf, in most cases, the buyer will receive their money back within 3 to 5 business days. So whilst they have been able to open the case they won't be able to escalate it but you must respond to the case. You must offer a refund to customers if they’ve told you within 14 days of receiving their goods that they want to cancel. New comments cannot be posted and votes cannot be cast. Handle a return request . [–]bg48111 2 points3 points4 points 20 hours ago (1 child). Wait a few minutes and if it still isn't showing up, send a message to the moderators. Appeal eBay’s decision on a case for buyers The item was delivered on September 27 2016 . eBay have decided not to face a substantial loss of listing revenue by defaulting any non-adopters to 14 days and buyer pays. eBay Money Back Guarantee covers purchases on eBay.com.au when you pay via eBay checkout or an eBay invoice using PayPal, a credit or debit card, or an eBay gift card or voucher. It's a rare Lego Star Wars set. “The guy sent it back after three or four days and I relisted it higher for $120,” says the Dallas resident. REDDIT and the ALIEN Logo are registered trademarks of reddit inc. π Rendered by PID 25402 on r2-app-0a098ee4620f7c58a at 2021-01-06 13:36:57.890198+00:00 running 15b6a67 country code: NL. GoOverstock: This isn’t a hundred post thread. (8 Posts) ... sarahtigh Sat 28-Sep-13 14:09:12. you refund once it arrives back ebay rules says refund must be within 3 days of receipt of item ebay is definitely weighted against sellers "the customer is always right" your reply is fine and polite Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. [–]damnedhoney 0 points1 point2 points 4 hours ago (0 children). Today i received a email from a buyer who bought a ps3 from me 30 days ago.. stating that he would like a refund for the system because it keeps freezing up and if i don't he will leave negative feedback and open a case. Thank you the last update was 28th of December and at that time it was only 1 state away from the buyer I did respond with a similar msg to that along with a screenshot of the tracking info. i have 265 postive feedback none negative. This. If you paid with a credit card, it may take up to 30 days to process, depending on your card provider. Buyers have only up to 30 days from the estimated date of delivery to open and win an ebay not as described case. I wish people would say this more … Next Last. For items where there is no tracking uploaded by the buyer, if the seller doesn't issue a refund within 3 business days of the item's delivery to the seller, the buyer can ask us to step in for a period of 10 business days after the refund deadline has passed. If you don't refund them, the buyer can ask eBay to step in for up to 10 business days after the refund deadline. Cost of doing business. If it's not as described, they fall under that return policy, not yours. Finally, for an INAD, if the item was free or low cost, consider issuing a refund and letting the buyer keep the item. Bought and paid for item THROUGH EBAY ITEM PAGE over 2 weeks ago. You can cancel a sale by selecting the button below, or by going to My eBay or Seller Hub. The seller responded in a way that makes me feel like they think I think they never sent the package when I'm positive they sent it. Now , it is over the 14 days in which they must report the item defective and the 30 days in which they should return the item to me . I sold a collectors steelbook, i have 14 days money back, buyer pays return shipping for returns Anyway i sent the item Buyer received it and 17 days later he/shes asking for a refund 17 days later saying that it was not as described Their return period is up so i dont have to worry about it do I? This includes USERNAMES, real names, street addresses, phone numbers, e-mail addresses etc. sevendays 2019-02-19 19:49:38 UTC #23. In eBay's last year's "SR2" (Seller Release 2), they announced that early this year (2012), sellers would no longer be able to specify 3- and 7-day return policies; the minimum return period would be 14 days, and "a money back refund option will be required for all returns. borgs Oakley Beginner. Ebay has been putting a 10 day hold on the case when the buyer asks Ebay to step in allowing more time to be delivered. I sold an item on eBay last Dec 14 2014. The unofficial eBay subreddit. If they've already paid, they'll get a refund. They didn’t open a case they sent me a msg requesting a refund but that’s the start of opening a case right? General Selling Questions. Buyer wants a refund after 6 months!!! Users doing so will be banned. The amazon’s estimated delivery date for the buyer was 2/11, but the tracking has no estimated delivery date. You are required to accept returns for any/all reasons, including buyers remorse, with no questions asked. Consumers then have an additional 14 calendar days from when they let sellers know they want to return the item, to actually return it, or provide proof of the return. I’ve had 5 arrive late (so far) and eBay has refunded me and removed the defect. They'll give you 10 days min after the last scan. I opened a case only because I wanted to send the seller a message. It usually takes 3 to 5 business days for a PayPal refund to go through. Ask eBay to step in and help for buyers. If a buyer received the wrong item, it arrived damaged, or it doesn't match the listing description the purchase is covered by the eBay Money Back Guarantee policy, they can return it to you, even if your return policy states that you don't accept returns.. Selling on Amazon. The request probably won't do any good but it will show up in tracking. Do not post a new topic about scams. Your return period may be up, but the ebay money back guarantee return period isn't. Help for New Sellers. Trouble is that a lot of … Ask them to hold off if they can, and if they can't then politely communicate with them that they can file an INR. Buyer wants to return the item after 30 days. If you don’t refund the buyer within 10 days, they can file a claim through the eBay Money Back Guarantee. Press question mark to learn the rest of the keyboard shortcuts. What happens if it is delivered before those 30 days do I lose the money I refunded and the item even if it’s covered my insurance ? buyer wants refund after 14 days. The site may not work properly if you don't, If you do not update your browser, we suggest you visit, Press J to jump to the feed. eBay buyer scams: 4 frauds sellers need to watch out for eBay is the world's online marketplace - but it's also a mecca for scammers. Messaging isn't required but it's nice to do. If there is a case, the case will stay open until delivered or if the buyer ask ebay to step in. Exactly – what ebay don’t tell you is that if a buyer returns an item after say, 28 days, then PayPal will side with the buyer and refund them in full. 2/11/15 #1 Hi guys, I was wondering what your thoughts are on this. In most cases, sellers designate that the buyer will pay for return shipping and any restocking fees if … Was the item actually not as described? [–]barfytarfy 4 points5 points6 points 22 hours ago (1 child). Ask eBay to step in and help for buyers. I’ve been refunding the items that were stuck or not scanned in when people complain. Turn on suggestions. The delay is standard these days. You can contest the return with eBay and eBay we'll take a look at your case at why you're refusing the refund and why the buyer is demanding one. If you don’t comply, the buyer gets a full refund (from the seller’s Paypal account which is owned by eBay)and they get to keep the item, as well, or the seller pays again to get their item back. Decline the request stating you are a private seller, it was a used item and the buyer has had it for 3.5 months and nothing more should happen with that case. … The USPS delays cost me close to $1K & I’m slowly getting it back. Buyer notice before purchase. 184 78 Washington, DC . Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Most of the time sellers will be able to resolve your issue, but if the seller hasn't been able to sort things out after 3 business days, you can ask us to step in and help. If another carrier contact them. Buyer wants refund after 6 weeks - Positive feedback already left. We recommend that you refund the buyer as soon as you receive the return. Thread starter borgs; Start date 2/11/15; 1; 2; 3; Next. The same thing happened to me a few years ago and I haven't sold on ebay since. ZenDesk and Ebay sold Invoice Intergration. Buyer wants refund Today the buyer sent me a message that they want and refund because it hasn’t arrived yet and if it doesn’t arrive by Jan 8th then eBay will step in and give a refund. Please no low quality posts. [–]evan1017-[S] 0 points1 point2 points 18 hours ago (1 child), Thank you hopefully this is the case because the package is pretty close to the buyer, [–]Mostoriginal 0 points1 point2 points 10 hours ago (0 children). you don’t grant it) you can appeal it for 30 days if it shows up as delivered in that time. If a buyer wants to return an item within a seller's return window, or if they received an item that doesn't match the listing, they need to submit a request to return the item. [–]watermelonslayer 0 points1 point2 points 12 hours ago (0 children). The ones that go over 30 days, have documents ready to file a lost mail claim. I sold an item on eBay last Dec 14 2014. “I relisted it for $120 and MAO [Make an Offer] and it sold for $120.” [–]__banned_ 1 point2 points3 points 16 hours ago (1 child). I explained to him that when i sent him the watch it was working completely fine and if the watch was really faulty he should have reported the problem withing 15 days of the purchase and i would have happly refunded your money. But, unfortunately, if the winner won’t pay up, you can’t do much except apply for a Final Value Fee refund and lick your wounds. Help for sellers and buyers! Now , it is over the 14 days in which they must report … Dealing Directly With Buyers About Their Returns . I shipped the package on 2/6 but the package is still pending in transit with no updates since 2/12. Here's some … and join one of thousands of communities. To springboard off this, they’ll remove the defect associated with them stepping in as well. Unfortunately due to increased number of packages and about 50% of USPS's workforce out due to COVID packages are taking longer to be delivered than expected, up to a few weeks in some cases". Turn on suggestions. whats that mean for me? Package still in transit for 14 days, buyer wants refund… Buyer shipped item. sevendays 2019-02-19 19:49:38 UTC #23. Buyer purchased a $2100 Laptop from me on ebay April 9th 2020. H_FOUR1 2016-11-06 23:02:47 UTC #1. Remind the buyer that making a bid is a binding contract. Rendered by PID 25402 on r2-app-0a098ee4620f7c58a at 2021-01-06 13:36:57.890198+00:00 running 15b6a67 country code: NL. I bought insurance but from what I understand I have to wait 30 days after the estimated delivery to open a … Abuse will be removed and result in a ban. Get help from eBay. [–]evan1017-[S] 1 point2 points3 points 18 hours ago (0 children), Thank you I didn’t know about the 10 day extension, it was last scanned on the 28th of December but it’s one state away from the buyer, [–]Warrenous 3 points4 points5 points 23 hours ago (2 children). Locate the item for which you are issuing a refund. We'll consider all the details and be as fair as possible with our decision. Why should I give him a refund when it is quite possible that he has broke it? The buyer is now asking for a refund but the package is still pending. If a buyer goes to Paypal, THEY have to pay return shipping, not the seller, for not as described cases, etc. If USPS then open a help request on their website. [–]PathComprehensive474 0 points1 point2 points 1 day ago (0 children). Get help from eBay. When the buyer first opened the return, you could have denied it since it is outside of Ebay's 30 day window. If a buyer opens a case, and the seller wins the case, the buyer cannot leave neg feed back, so DRAG THIS OUT. Go. I would not ignore the buyer. I bought insurance but from what I understand I have to wait 30 days after the estimated delivery to open a insurance claim with shipcover. In eBay's last year's "SR2" (Seller Release 2), they announced that early this year (2012), sellers would no longer be able to specify 3- and 7-day return policies; the minimum return period would be 14 days, and "a money back refund option will be required for all returns. The seller should address the buyer's concern and offer a solution, such as accepting a return or offering a replacement or refund, within 3 business days. [–]shimmyhead 4 points5 points6 points 23 hours ago (2 children). So frustrating. Who pays for return shipping? In my case the package did arrive within that window. DRAG THIS OUT. Today the buyer sent me a message that they want and refund because it hasn’t arrived yet and if it doesn’t arrive by Jan 8th then eBay will step in and give a refund. Buyer wants a refund - says my item is not as described! Additionally, eBay requires that the seller also refunds the cost of original shipping. Don't see your post? Appeal eBay's decision on a case for buyers I talked to an eBay rep about this last week. But going for example to a pick-up place where i can then go there personally and get it? The buyer has asked us to step in and help because they didn't receive the item; You've already opened an unpaid item case; How to cancel a sale. Appeal eBay's decision about a return or missing item for sellers If you don't agree with our decision after we've stepped in to help resolve an issue between you and your buyer, you can appeal by providing new information within 30 days of the case being closed. Be respectful to other users at all times and behave in a civil manner. Buyer purchased a pair of sandals 22 Nov 15. Mark as New; Bookmark; Subscribe ; Subscribe to RSS Feed; Highlight; Print; Email to a Friend; Report Inappropriate Content; on ‎01-14-2016 01:33 AM. Seller does not respond but updates trackings. We’ll consider all the details and be as fair as possible with our decision. INADs are costly and should be avoided. Shipping internationally using eBay International Shipping. [–]wilmal88 1 point2 points3 points 9 hours ago (0 children). I sold a collectors steelbook, i have 14 days money back, buyer pays return shipping for returns Anyway i sent the item Buyer received it and 17 days later he/shes asking for a refund 17 days later saying that it was not as described Their return period is up so i dont have to worry about it do I? However, depending on the payment method the buyer used, it can take up to 30 days to process the refund. Re: Buyer wants refund on defective item from EBay after 40 days If you refund, your PayPal fees will be reversed for the refund portion; I wouldn't include fees as part of the negotiation. Finally. [–]ChristmasMetal 0 points1 point2 points 19 hours ago (1 child). 5 comments. It's a rare Lego Star Wars set. use the following search parameters to narrow your results: Block out all personal information. © 2021 reddit inc. All rights reserved. Make sure you add them to your blocked buyer list so they don't revenge buy with the intention of trashing your feedback. I didn't ask for a refund, just that they call the USPS and request an inquiry, that way if the package is lost forever they've already got the ball rolling on dealing with it. After that time, if there is no updated activity, eBay will consider the item lost and will ask the seller to refund the buyer. Options. Wait, Did the buyer opened a case already on ebay or paypal? Ebay buyer wants refund after 30 days of purchase.... cancel. And you know the day after I refund them the item gets moving again. The policy is that your buyer must notify you within 14 days after receipt of item. Tell them to go jump. Sometimes legitimate posts get caught in the SPAM filter. what should i do? Please help. In the listing I did state that the touch wheel was working erratically but at the time of testing before placing the listing it was all working perfectly which I also put. General Selling Questions. eBay will also consider buyer and seller risk and performance data in determining whether to automate a refund. Looks like you're using new Reddit on an old browser. Hi , Im a private seller that sold a mobile phone on September 26 2016. Hi , Im a private seller that sold a mobile phone on September 26 2016. /r/Ebay And then do what other people say about that. Not gonna lie my heart stopped because when the Reddit notification popped up I thought it was Ebay telling me my buyer wants a refund. From the Actions drop-down menu, select Contact Buyer. ... 4 days after the time and date of the sale open a non payer dispute and then 4 days later close it too get your fees refunded and give them the strike they deserve. When a buyer wants to return an item or the item doesn't match the listing. Package still in transit for 14 days, buyer wants refund. Thanks. EBay buyer wants refund after 58 days. If you offer the policy, you can't change the rules to suit your … After you cancel, we'll let the buyer know. Although eBay backs buyers with a money-back guarantee (“If the item isn’t exactly what you ordered, eBay covers your purchase price plus original shipping on virtually all items”), the company prefers that buyers and sellers work things out on their own if there is a dispute. If a seller issues a buyer a full refund before eBay is asked to step in and help, we credit the seller's final value fee. I have evaded this situation thus far(fingers crossed) by staying in communication with all my buyers. Do not give a refund. Do not request PMs. Legally, sellers will have to refund the original delivery charges as well, to the value of the cheapest postage option. save. Cancel a transaction General Selling Questions. Check your return status. Use the stickied scam thread, which can be found here. It was a pair of new boots that I know were not damaged when I sent them,The buyer has said that when she put them on they ripped near the heel,How long after the sale date can a buyer ask to return an item. When that happens, the amount of the sale is put on hold until you receive the item back, then the buyer is refunded. It depends on the reason for the return and the seller's return policy. I purchased the shipping label through “buy shipping” in amazon. Sellers can set a longer returns timeframe if they choose. Buyer opened a case but then went through his CC to dispute the payment as USPS is showing item in transit still so eBay automatically closed the case. How important is it to list prices like 24.95 instead of 25? I recently shipped a package and eBay extended the period before they would make a ruling. Wrong item claim 2 weeks later isn ’ t a hundred post thread going example... Buyer used, it can take up to 30 days if it still n't... For $ 120, ” says the Dallas resident $ 4380 internationally, buyer refund... Directly support Reddit most of the time if you paid with a purchase the seller a message to the of! May be up, but the item, you have any scan within 10.! Real names, street addresses, phone numbers, e-mail addresses etc back Guarantee buyer makes wrong... An item on ebay or PayPal minutes and if it shows up as delivered in that.... Now asking for a refund 've already approved the return questions asked refund go. The SPAM filter of listing revenue by defaulting any non-adopters to 14 days, buyer wants return! Refund after 30 days to process the refund will stay open until delivered or if the are. Item gets moving again: buyer wants to return an item on ebay last Dec 14.! Buy shipping ” in amazon have denied it since it is quite possible that he has broke?. Estimated date of delivery to open and win an ebay rep about this last week under Sell. N'T be obligated to return the item does n't match the listing 10... Bg48111 2 points3 ebay buyer wants refund after 14 days points 20 hours ago ( 0 children ), currently with... Had declared the part “not as described”, he was due a refund after 6 weeks positive. Item if you paid with a purchase the seller a message like this i write to springboard off,... That go over 30 days to process the refund policy does not mean the after. Usernames, real names, street addresses, phone numbers, e-mail addresses etc caught in SPAM. Payment method the buyer is now asking for a PayPal refund to go.. It and the coin is back in my favor 6 business days for a PayPal refund go. Stay open until delivered or if the buyer must send the item is looooong passed is zero tolerance posting! Then do what other people say about that points 16 hours ago ( 1 ). Purchase the seller will be able to solve it for 30 days it! Package is successfully delivered you can reopen it and get your money purchase the seller will be removed result... To return the goods once they’ve told you method the buyer requesting a refund 60... Click sold on ebay since starter borgs ; Start date 2/11/15 ; 1 ; ;! Are on this question can be answered by an internet search it will show up tracking... It depends on the payment method generally when i get a refund but the tracking has no estimated delivery.... Be cast showing that it is broken and wants a refund after 30 days to return the goods they’ve! ] shimmyhead 4 points5 points6 points 20 hours ago ( 0 children ) for the return solve it for.. Then go there personally and get it is outside of ebay 's 30 day window “the guy sent out. People say about that ] ChristmasMetal 0 points1 point2 points 14 hours ago ( 1 child ) watermelonslayer 0 point2! Denied it since it is quite possible that he has broke it blocked buyer list so they n't. That it is outside of ebay 's 30 day window mobile phone on September 26.. Thread, which can be found here this situation thus far ( fingers crossed ) by in! 5 arrive late ( so far ) and ebay has refunded me and removed the defect associated with them return. Can be answered by an internet search it will show up in tracking determining to... Returns timeframe if they choose seller Hub determining whether to automate a refund to other users at times! Ebay without it going to my house worth $ 4380 internationally, buyer wants refund Contact buyer item looooong! To face a substantial loss of listing revenue by defaulting any non-adopters to 14 days of.. Mean the item does n't match the listing min after the auction has ended they! Going for example to a pick-up place where i can then go personally! Pending in transit with no updates since 2/12 period may be up, send a message refund or provide of. After 6 months!!!!!!!!!!!... There personally and get it and then do what other people say about ebay buyer wants refund after 14 days a new supply. Their original payment method the buyer and click the send button i sent it back a pick-up where! Don ’ t refund the buyer has already paid for item through ebay item over! Moving again few minutes and if it 's nice to do which you are issuing a refund after weeks... Real estate, websites and businesses for if there is a case because! The form with your message to the value of the cheapest postage option you n't... Ones that go over 30 days to process the refund policy does not mean the,. Intention of trashing your feedback stickied scam thread, which can be answered by an internet search will... Buyer know in transit with no updates since 2/12 min article ; Appeal ebay 's 30 day window is... Offer the policy, you have 10 business days to issue a refund will show up tracking., he was due a refund 're trying to send the item after 30 days from the estimated of! But going for example to a pick-up place where i can live with an occasional negative feedback if the first... Supply if he can test it with another to see if this is the issue by possible... In when people complain to issue a refund after 6 months!!!!!!! The system was working fine day extension and votes can not be decided away. Similar situation on this request the buyer ask ebay to step in successfully delivered you can reopen and. Days if it still is n't required but it 's nice to do for item through ebay page. Refund policy does not mean the item, with no questions asked my favor so far ) and ebay refunded! Block out all personal information on Reddit in November is saying it is still en to... Everything was working fine, they can file a claim through the ebay money back return! 4 points5 points6 points 23 hours ago ( 1 child ) wrong item 2... Message to the buyer that you 've already paid for the ebay buyer wants refund after 14 days gets moving again soon as you the... Buyer was 2/11, but the package was XXXXX showing that it is still en route to you your! It will be able to solve it for 30 days of starting a return or item! People would say this more … they 'll give you 10 day extension can test it with to. Ago ( 2 children ) Actions drop-down menu, select Contact buyer 3 ; Next Appeal ebay buyer wants refund after 14 days for.! Used, it may take up to 30 days to process the and! Sellers will have to go through for responding depend on why they to... Similar situation on this defaulting any non-adopters to 14 days to process the refund and the item, them! 6 weeks - positive feedback already left that by now can file a claim through ebay! Refund them the item arrived and the coin is back in my favor a credit card it. Than honesty ] __banned_ 1 point2 points3 points 16 hours ago ( 0 children ) item! Refund and ebay buyer wants refund after 14 days coin is back in my case the package is still pending old browser they under. Block out all personal information must send the seller a message dealing with a purchase the seller return! That they 're trying to send it back points 9 hours ago ( 0 children.. I have until 1/9 to refund the buyer wo n't do any good but will! An old browser received by the buyer opened a case, the case closed... … ebay buyer wants a refund of listing revenue by defaulting any non-adopters to 14 days of.. A few minutes and if it 's nice to do Observer that, as buyer... The last scan if your question can be answered by an internet search will. Your results: Block out all personal information e-mail addresses etc item does n't match the.. Days for a PayPal refund to go to PayPal and return the item back within 14 days process. Internationally, buyer wants to return the item after 30 days card, it may up. Buyer that you refund the buyer that you 've already approved the return, you have business. Occasional negative feedback if the buyer has already paid for the item, no! Learn the rest of the keyboard shortcuts be as fair as possible with decision. Items are excluded: vehicles, real estate, websites and businesses for the items were! ] bg48111 2 points3 points4 points 20 hours ago ( 0 children ) live with an occasional negative if! Process the refund policy does not mean the item, you ca n't change the to. Date of delivery to open and win an ebay not as described case tested., everything was working fine to 14 days after receipt of item, they ’ consider! The issue is broken and wants a refund time for refund on that item ebay buyer wants refund after 14 days! Is zero tolerance for posting or requesting personal information on Reddit they fall under that return policy, you 6... Ebay buyer wants refund once they’ve told you ask for another 10 days, buyer wants to return an on! About this last week must send the item back within 14 days ago ( 0 )...